Certificate III in Mercantile Agents - FNS30415
Certificate III in Financial Services - FNS30115
Certificate IV in Credit Management - FNS40115
Course Description: Certificate III in Mercantile Agents - FNS30415
Collections, Commercial and Mercantile Agencies face a challenging task in difficult circumstances. This requires well trained staff who have the skills and knowledge to maximise the debts recovered.
The Certificate III in Mercantile Agents qualification enables agencies to train and up-skill their staff to maximise their effectiveness. It develops the skills of staff in debt collection, process serving and in initiating legal processes.
In some states the qualification is also a licence requirement for people working in these job roles.