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Australian Institute of Credit Management (AICM)

Postal Address: PO Box 64 ST LEONARDS NSW 1590
Office Address: Level 3, Suite 303, 1-9 Chandos ST LEONARDS NSW 2065
Contact: Deborah Manners - Professional Development Manager
Phone: 1300 560 996
Fax: 02 9906 5686
Recognised Prior Learning available?:
  • Yes
Courses offered:

Certificate III in Mercantile Agents - FNS30415
Certificate III in Financial Services - FNS30115
Certificate IV in Credit Management - FNS40115

Course Delivery Methods:

Online Learning
Classroom Learning

Description:

Course Description: Certificate III in Mercantile Agents - FNS30415

Collections, Commercial and Mercantile Agencies face a challenging task in difficult circumstances. This requires well trained staff who have the skills and knowledge to maximise the debts recovered.

The Certificate III in Mercantile Agents qualification enables agencies to train and up-skill their staff to maximise their effectiveness. It develops the skills of staff in debt collection, process serving and in initiating legal processes.

In some states the qualification is also a licence requirement for people working in these job roles.

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