Welcome

Established in 1961, the Institute of Mercantile Agents Limited (IMA) represents collectors, investigators, process servers and repossession agents throughout Australia. Members generally work as agents for principals such as banks, financiers, lawyers, insurers and the business community. Depending upon State regulations, most members hold a commercial agent/private inquiry agent licence* or equivalent.  The IMA is governed by a National Board consisting of elected members (voluntary positions), and management of the IMA is carried out by the National Office and the Chief Executive Officer.  Members and IMA supporters have access to a wide range of benefits.

The IMA demands high standards from its members. IMA membership requires an applicant to abide by the IMA's Code of Conduct and Code of Ethics which encourage recognised professional and ethical standards.

The IMA would like to extend its gratitude to our 2024 Conference Sponsors and Exhibitors:

[* licence terminology can vary]